| 1. | What are the opening hours of your shops? All our shops are open as follows: Monday – Friday 10 a.m. – 7 p.m. Saturday 10 a.m. – 6 p.m. |
| 2. | Which items are included in your portfolio? Altogether we offer 37,000 articles from around 200 well-known manufacturers. >>> To overview of manufacturers >>> Contact |
| 3. | Does Weitz also arrange gift tables? We are especially pleased when a customer sets up his or her gift table with us! |
| 4. | Who can help me with my on-line order? Simply contact our on-line office (Contact on-line office) |
| 5. | Can I also buy gift vouchers? We are happy to supply you with gift vouchers for any value. |
| 6. | Can I exchange goods? Unused goods may be exchanged for up to 28 days. |
| 7. | Do I get my money back after I return goods? Yes, if you return them within two weeks with the till receipt. For goods returned at a later date or without a till receipt, we will be pleased to give you a credit note. |
| 8. | How will I be kept informed when I order goods? As soon as we receive the goods you ordered, we will send you a postcard to inform you. If you wish, we will also telephone you. |